SERVPRO of Nampa / Caldwell Employee Photos

male employee standing in front of a SERVPRO sign

Brian Reed - Owner

Brian Reed is a third generation Idahoan and was born and raised in Twin Falls.  After earning a finance degree from UNLV, he made his way back to Idaho in the Treasure Valley with Wells Fargo Home Mortgage.  There, he managed the new construction division partnering with local home builders.  In 2009, he decided to branch out on his own and open SERVPRO of Nampa/Caldwell.  Brian loves developing winning teams with solid core values and a “customer first” culture.  The company’s mission statement is “to develop a valuable, ethical, and smart company that people of integrity enjoy working for and with.”  In the 10+ years he has owned SERVPRO of Nampa/Caldwell, the company has serviced thousands of customers and made water/fire/mold/bio-hazard damages “Like it never even happened.”

female employee standing in front of a SERVPRO sign

Shannon Gutierrez - Office Manager

Shannon is an Eagle High Grad and has lived in the treasure Valley almost her whole life. She currently lives in Eagle, ID and is married with one child. Shannon joined SERVPRO of Nampa/ Caldwell in 2016 as a receptionist and moved up to taking over Human Resources and managing our office. She has years of knowledge in insurance billing and is WRT certified. Shannon takes great pride in customer service and helping customers get through the stresses of dealing with a property damage.

female employee standing in front of a SERVPRO sign

Jade Harrison - Project & Production Manager

Jade Harrison was born and raised in Caldwell. She and her husband, Scott live in Greenleaf where they keep busy with three beautiful kids. Jade joined SERVPRO in May of 2018 after having run an office for multiple years in another industry. She rapidly moved up the ranks with SERVPRO after mastering our extensive office systems. She became our Project & Production Manager after obtaining her water restoration & microbial remediation certification. She overseas both the mitigation and restoration of our water and mold damage projects.

male employee standing in front of a SERVPRO sign

Chad Bicknell - Crew Chief

Chad was born and raised in Caldwell, Idaho where is currently lives with his wife and 4 kids. Chad joined SERVPRO of Nampa/ Caldwell in December of 2019 and has been an extremely dedicated and caring SERVPRO “hero” ever since. Chad is WRT certified and has firsthand experience in a variety of property damages including water, mold, bio and fire.

female employee with blond hair and a black jacket

Nicole Stich - Content/Fire Manager

Nicole was born and raised in Greenleaf, Idaho. She lives there currently with her two children. She has an extensive history of residential and commercial cleaning/ organizing. Nicole takes great pride in everything she does and cares deeply about customers’ homes and belongings. Nicole joined the SERVPRO family in June of 2020.

male employee wearing a black SERVPRO hat and jacket

Tyler Sweet - Production technician

Tyler is from South Florida and moved to Idaho in May of 2020. He currently lives in Homedale, ID. Tyler has a long history of residential and commercial construction along with heavy equipment operating. Tyler joined SERVPRO of Nampa/Caldwell in May of 2020 and is currently a lead technician.

male employee wearing a black SERVPRO hat and jacket

Scott Harrison - Reconstruction Manager

Scott Harrison was born and Raised in Caldwell Idaho and currently lives in Greenleaf, ID with his wife and 3 kids. Scott has 15 years of construction experience in finish carpentry, roofing and flooring among other trades. Scott has many years of experience in quality control. Scott takes great pride in his work and is often praised for his workmanship.