Recent Posts

Flood Damage In Nampa

3/13/2020 (Permalink)

flood damaged home We’re Faster to Any Size Disaster.

Water Filled Basements In Nampa

A flash flood can be devastating to many homeowners. Their basement may be full of water, and all of their belongings are damaged beyond repair. If the homeowner was in the home at the time, many feel lucky to have survived. Many wonder how long it is going to take to recover and does their home insurance provide sufficient coverage?

SERVPRO has been providing flood damage services in Nampa and surrounding areas since 2009. Since inception, we have focused on providing exceptional service to our clients, training our technicians in the latest IICRC techniques and processes to manage and process flood damage events, water damage, fire damage, and damage from mold infestations. Our crew chiefs are available 24 hours a day / 7 days a week. We are usually on-site in less than four hours.

Basement Flooded
During a flash flood, water often pours in through basement windows carrying mud, debris, and contaminated materials. Once the flooding subsides, residents are left to clean up the mess and remove standing water. SERVPRO can quickly deploy submersible pumps to remove the standing water and then begin removing the mud and debris that may have entered your basement.

Many hard surface items can be recovered. We clean and sanitize these items before storing everything in a staging area in a safe area of your home or at our facility. Porous items usually have to be destroyed. Carpets, underpad, drywall, and furniture are usually too difficult to clean. We document every item removed from your basement. SERVPRO works closely with your insurance adjuster to manage the project and meet the terms of your insurance coverage.

After we remove everything, SERVPRO cleans the structure, de-sanitizes, and dries the basement. We deploy air movers and dehumidifiers to remove the remaining moisture and return humidity levels to normal levels. Once your home is ready, subcontractors can begin the repair and reconstruction phase of the job to return your basement to its original condition, “Like it never even happened.”

Call SERVPRO of Nampa / Caldwell at (208) 466-5000 for 24/7 service. We proudly serve Nampa, Caldwell, and surrounding areas. We’re Faster to Any Size Disaster.

For more about Nampa click here.

Some Tips to Help You Combat Flood Damage in Your Nampa Hotel

3/8/2020 (Permalink)

hotel reception area Quick action is required when your hotel sustains damage. Contact our certified technicians for effective flood damage remediation efforts.

Cleaning and Drying Flooded Rooms of Your Nampa Hotel

Floods do not always affect the whole main levels of your Nampa hotel, but the rooms that do get affected must receive immediate attention from competent professionals. Because structural assemblies contain numerous construction materials, many areas of your flood-damaged guest rooms must get restored using our advanced technologies, practices, and equipment.

While it might appear from the outside as a flurry of green uniforms and equipment moving in and out of the damaged areas, restoring flood damage to your Nampa hotel rooms is a much more calculated procedure. We strive to determine the spread and migration of the intruding water and work to determine how deeply into these surface materials the moisture has gone before extraction, controlled demolition, and drying efforts begin.

After you have relocated guests away from the rooms and our SERVPRO team has started to assemble containment barriers to limit traffic into the damaged areas, we can focus on several key areas likely to be severely damaged by standing water and contamination.

Floor Assemblies 

Carpets are a high porosity material that can quickly absorb water and moisture, making it difficult to prevent the complete saturation of these layers in the early stages of floodwater exposure. Carpets must get removed to prevent the spread and increased concentration of contamination. If subflooring is unreached by migrating floodwater, it is possible to disinfect these materials and only replace the carpet and padding.

Drywall, Insulation, and Metal Framing 

When the building was first constructed, metal framing became the skeleton of the structure. With flooding infiltrating the guest rooms, wood trim and drywall are among the first surfaces affected in the wall assembly, and moisture can move through materials with higher permeance quickly. Portions of drywall and even wet insulation must get discarded, but metal framing can get thoroughly cleaned and disinfected for new drywall to get attached to when rebuilding.

There is much work to be done when floodwaters penetrate portions of your hotel. Even though you can keep the guests from most of these inconveniences when smaller areas get damaged, it is still vital to get back to business as usual as soon as possible. Give our SERVPRO of Nampa / Caldwell team a call today at (208) 466-5000.

Click here for more information about Nampa.

How Ozone Machines Deodorize Fire-Damaged Nampa Homes

2/17/2020 (Permalink)

Oxygen & Ozone SERVPRO teams are available 24/7. Call us any time at (208) 466-5000.

SERVPRO Teams Deodorize and Improve the Air Quality in Your Nampa Home Using Ozone Machines

Ozone generators are a commonly used deodorizer for Nampa homes following smoke odors and other harsh lingering scents. While there are multiple options for our SERVPRO team when neutralizing odor molecules is the objective, ozone machines can win out in many scenarios where the family and pets have become displaced from the property until restoration work completes.

Understanding how this deodorizer works to help address fire damage in Nampa homes can help a customer be more at ease with the process. Foreign machines and tools, especially those as misunderstood as the ozone machine, can use some explanation. The technicians of our team can rely on these powerful devices to react with the odor molecules present in the fire-damaged house after extinguishment, and we can even utilize this same technology on a larger scale for the ozone chamber that we have at our nearby warehouse for multi-item deodorizing.

What Does an Ozone Machine Do? 

Ozone generators pull traditional oxygen molecules apart into single atoms, which then can bond with untouched oxygen compounds and form a new molecular structure: ozone. These new compounds share three molecules of oxygen, making them able to chemically bond with present odor molecules and neutralize them.

Why Do They Get Used? 

Apart from their immediate ability to neutralize odors the ozone gas encounters, these generators also have the capability of helping a broad area of a residence or business without requiring relocation. The production of the ozone gas is also vital for penetration into damaged surfaces where odors can get trapped once the house cools following a fire.

Why They Are Not Exclusively Used

Though the ozone machine and chamber at our SERVPRO facility are both excellent tools for deodorization, their alteration of breathable air makes it dangerous to be around for humans and pets. This deodorization is ideal for empty houses as generators can run on a timer. If a family did not get displaced by a fire, alternate deodorization methods might be necessary.

Ozone generators can be a helpful tool in eliminating noxious odors after a fire loss incident. Our SERVPRO of Nampa / Caldwell team can help you overcome harsh scents and other fire damages by calling (208) 466-5000.

Want to see more about Nampa?

Protecting Your Nampa Property After A Flood

2/14/2020 (Permalink)

flood damaged home “Like it never even happened.”

Protecting Your Nampa Property From Flood Damage and What to Do If It Happens

It is easy to become immune to worry when a flash flood warning gets issued in your area when flood damage has not occurred previously. Flood damage is one of the most costly events that can happen to a residence as only a couple of inches of water can wreak havoc on a structure.

SERVPRO technicians restore Nampa homes from flood damage; the critical element is time. The longer the exposure occurs, the higher the loss from the water and the potential for mold occurs.

Protecting Your Property from Flash Floods
Some flash floods happen from predictable river crestings from the Boise, Snake, and Payette Rivers. More often, though, flash floods are simply the result of more rain than the ground can absorb. Homeowners need to ensure proper drainage, the grade points away from your property, and gutters are not clogged are all steps towards helping prevent flooding.

Why Floodwater is Worse Than a Plumbing Problem
The biggest problem with floodwater is it picks up everything it encounters along the way. This includes dirt, debris, chemicals, and often sewage. This is why it is essential to engage a professional restoration company because of the contaminated nature of the water.

Safety During Flood Cleanup
SERVPRO technicians test the water to determine any bacteria or toxins present and take the appropriate action to treat areas they are working on. It not advisable to remain within the premises during this type of cleanup due to the potential to aspirate airborne pathogens that may be present. The techs wear personal protective gear, including respirators, to limit the chances of this occurring during mitigation.

Common Actions During Floodwater Cleanup
Building materials that wick water generally have a poor prognosis for restoration and get removed cleanly through a controlled demo technique knows as flood cuts. This action opens the walls cavities for drying and leaves a clean line for easy restoration once the cleanup efforts complete.

SERVPRO of Nampa / Caldwell at (208) 466-5000 restores homes with flood damage using their equipment and intensive training to make the water loss in the property, “Like it never even happened.”

For more about Nampa click here.

Nampa Commercial Property and SERVPRO's Emergency Service to Mitigate Flooding

2/1/2020 (Permalink)

icicles hanging from a roof gutter, many Nampa Knows Icicles and Frozen Pipes!! SERVPRO Knows All About Cleanup and Drying to Keep Your Business in Business!

Freezing Pipes Outside Your Nampa Motel  

Temperature drops outside might not slow down the business rolling into your Nampa motel, but the extreme conditions might have adverse effects on utilities outside of the building. In commercial districts, it is customary for larger water lines to supply service to properties spanning the entire length of the main streets. Freezing and thawing of the ground can cause shifts against these highly pressurized lines, which can cause vertical splits.

Ductile iron, which is still the most commonly installed material for water lines at this time, can be highly sensitive to these ground shifts and burst – leading to flooding damage for Nampa businesses nearby. With twelve and fifteen-inch water lines that can supply most of the demanding areas of the city, a breach on this line is noticeable immediately by substantial water blowing up from the ground. Your nearby motel can be in the path of this migrating water and continue to be at risk for continued losses until the municipality water department can shut down available valves to stop the water flow.

Depending on the layout of your motel, only some of the rooms that are closest to the physical break might be susceptible to invading water damage. This flooding during already extreme temperature drops can present hazardous conditions for your guests, and to make matters worse, the water forced into your property also brings mud, debris, and other potential contaminants as well.

Our SERVPRO professionals must begin cleanup of this damage along with the extraction when we first arrive in force after a scoping of the job to get done. In many cases, this assessment must occur beforehand so that the municipality's insurance company can get involved with comping costs of the restoration to come.

Standing water concerns can get resolved with our gas-powered trash pumps, which can expel the surface water and smaller debris and sediment to the drainage points such as the sanitary sewer system. Muddy carpets might not be salvageable, especially when contamination threats cannot get ruled out entirely. Our team of in-house contractors can help with controlled demolition and replacement of this flooring and other areas of concern.

Freezing temperatures can damage utilities outside of your motel but could bring this muddy water to the doors of some of your guest rooms when pipes break. Our SERVPRO of Nampa / Caldwell technicians can help. Give us a call anytime at (208) 466-5000.

Flood Damage in Nampa

1/31/2020 (Permalink)

flooding causing damage in home Call (208) 466-5000 to get disaster cleanup service any time of the day or night.

Technicians Mitigate Flood Damage in Nampa

Basement floods are common occurrences, but homeowners may be surprised to know that this type of disaster happens in up to 98% of basements. While there are many preventive measures that can be taken to minimize exposure and damage, those tactics cannot always adequately address the issues that come with such a disaster. Not only does flooding cause tens of thousands of dollars in damages, but it can also bring in microbes and other contaminants that can put occupants at risk.

If your Nampa home's basement needs flood damage removal, you can count on the IICRC-certified technicians at SERVPRO to clean up your home and restore it to its preloss condition. SERVPRO serves homes struck by disaster with emergency response services to minimize exposure to moisture and contaminants. On top of that, technicians' efforts can assist you in the claims process by coordinating with both you and your insurance adjuster.

SERVPRO's State-of-the-Art Technologies
    •    Multifaceted moisture measurement tools, including infrared cameras, penetrating and nonpenetrating sensors and meters, and thermohygrometers to detect air temperature and relative humidity.
    •    Industrial-grade extraction equipment, including submersible gas-powered pumps, truck-mounted or portable extraction units, mops, squeegees, and wet/dry vacuums.
    •    Drying equipment, including high-speed air movers and commercial grade dehumidifiers that either operate using refrigerant coils or desiccant materials.
    •    Odor control equipment such as air scrubbers with HEPA filters, odor counteractant beads, EPA-registered antimicrobials, thermal or ultra-low volume foggers, and spray pumps.

SERVPRO's Emergency Response
Did you know that SERVPRO can help you keep an electronic inventory of the items in your basement after a flood? This team uses a comprehensive nine-step process for moving homeowners out of flood-damaged homes and takes thorough documentation of items in the affected area. Technicians use tablets for easy photographing as well as electronic content management. Not only does this aid technicians in determining what can be salvaged, but it can also help homeowners with the claims filing process.

SERVPRO of Nampa / Caldwell is a team that you can count on to be Faster to Any Size Disaster. Call (208) 466-5000 to get disaster cleanup service any time of the day or night.

For more about Nampa click here.

Fire Damage In Your Caldwell Property

1/14/2020 (Permalink)

fire damaged home We're always available 24/7 for emergency service.

Lessen the Impact from Fire Damage in Caldwell with Help From SERVPRO

A house fire on any level is a traumatic event that leaves the occupants with a whirlwind of emotions. In addition to the turmoil you go through, you have to think about the best way to address the damage from the fire to get your household back into shape. Hiring the professionals at SERVPRO for cleanup is the best way to ensure that everything is done in a timely fashion.

If you are burdened with fire damage in Caldwell, addressing moisture and odors is vital. Hiring the professionals ensures all essential areas are covered so that your living space is back to normal as soon as possible. These are some of the crucial steps to follow to make the assessment and cleanup go smoothly:

    •    Talk with the authorities to ensure the fire is fully extinguished, and it is safe to re-enter the home. Your fire department informs you when it is safe enough to have the professionals begin the assessment process.
    •    Get in touch with close family to let them know about the fire and that everyone is safe. You can also discuss hiring SERVPRO with your insurance provider to get the ball rolling. Our team can help with all of the necessary claim forms to expedite the fire restoration process.
    •    Obtain a report from your local fire department, which includes details of the fire, the structure of the home and fire location, the time, and the date.
    •    SERVPRO also recommends having your property boarded up until the full cleanup and restoration process begins to keep to safe from vandals and theft.

Once you are ready to have the restoration begin, SERVPRO technicians arrive for a full assessment of the interior as well as the exterior of your home. We use innovative technology to remove any water from extinguishing the fire and ensure that all odors and soot residue are thoroughly cleaned up, and surfaces are disinfected. To determine your home is completely dried, we use thermal imaging to locate any stray areas where moisture is present.

Our SERVPRO technicians go through regular training and certification to ensure we exceed industry standards for inspection, cleaning, and restoration of all fire-damaged structures. We know how to handle any fire damage situation, and you can count on us to make it seem, “Like it never even happened.”

Give us a call at SERVPRO of Nampa / Caldwell at (208) 466-5000 if you need assistance with fire damage cleanup and restoration. We're always available 24/7 for emergency service.

For more about Caldwell click here.

We Are The Right Choice For Commercial Cleaning In Nampa

1/7/2020 (Permalink)

A long hallway with soaked carpet needing restoration Our specialists are standing by to answer your call 24/7. We have the training, experience, and equipment to restore your home right away.

Niches of SERVPRO Cleaning in Your Nampa Municipal Building

When you consider the level of cleaning that our SERVPRO team does for Nampa structures, the common belief is that this has to coincide with some form of disaster or emergency. In truth, the same premier cleaning service that we provide commercial buildings after water and fire loss events is available at any time to revitalize the look and feel of your business for your employees and customers.

There are many levels of commercial cleaning for your Nampa municipal building, and some of these actions get taken daily by the custodial team hired by the municipality. With a lack of cutting-edge equipment, powerful products, and practical techniques, this group of workers in your building can only do so much to improve the appearance and function of your facility. Our restoration technicians can help your business in many areas.

Carpet Cleaning 

One of the areas where our SERVPRO team gets most utilized in municipal structures is with the cleaning and revitalization of carpeted areas. Even in this limited niche, we have multiple approaches, including bonnet cleaning, hot water extraction, and deluxe preconditioning and rinsing. The objective is to complete this cleaning after hours to limit traffic to maximize results.

Wall & Surface Cleaning 

We have multiple products that can help with wipe and foam cleaning approaches when soiling and staining have become factors in your facility. The products we use depend on the specific materials affected and the type of damage that exists.


Areas like the bathroom and poorly ventilated rooms in the municipal building can sometimes begin to hold a stale or unpleasant smell. Deodorization practices like our thermal fogging can neutralize these unwelcome odors efficiently. For small enclosed areas and recesses, along with large attic crawl areas, we can place odor-killing beads that work to provide continuing protection.

Graffiti Removal 

As a municipality, you are always going to have to deal with unfortunate circumstances like vandalism. A common structural concern is graffiti. Our IICRC-Trained Technicians can utilize abrasive cleaning techniques to remove spray paint and other substances from exterior walls. Our specially formulated cleaning products typically can restore walls and other elements of your building to preloss condition, “Like it never even happened.”

Our SERVPRO of Nampa / Caldwell team can help your structure to look its best, even when disasters or unforeseen mishaps have not occurred. You can reach our professionals anytime at (208) 466-5000.

See more about Nampa.

Our Experts Discuss How To Avoid Fire Damage In Your Caldwell Home

12/27/2019 (Permalink)

fire causing damage “Like it never even happened.”

Avoiding Fire Damage in Caldwell Homes with Christmas Trees

During the holidays, many people put up trees and other decorations of the season. Misuse and malfunctions can lead to fire damage with tragic results.

In Caldwell homes, avoid fire damage by inspecting your tree every day during the holiday season. According to the National Fire Protection Association (NFPA), electrical failures and malfunctions were responsible for nearly 30-percent of tree fires.

The technicians know any home disaster, but particularly fire damage is devastating for homeowners, and they approach the situation with both compassion and professionalism. Through the use of their advanced restoration techniques and state-of-the-art equipment, in many cases, they can save items from being counted as a fire loss.

Tips for Avoiding Fire Loss During the Holidays
If you have a live tree in your home, be sure to water it every single day. According to the NFPA, a dry tree burns more rapidly than newspaper. Also, if the water in the container goes below where the cut on the trunk, a seal forms, and the tree cannot absorb water after that.

Safety with Lights Indoors
Check string lights to ensure there are no loose connections or frayed cords. If you must use an extension cord, use only one and make sure any lighting used carries UL-approval. Make sure lights are off before turning in for the night.

Outdoor Lighting Tips
When hanging lights outdoors, make sure connectors are off the ground and located away from metal gutters. Use only lighting designed for exterior use.

Candle Use
While the soft light emitting by a candle is beautiful, it is dangerous for use on a Christmas tree. When burning candles, it is a good practice to keep them at least 12-inches away from items that can catch fire. Candles are responsible for 2 out of 5 fires that started from home decorations.

SERVPRO of Nampa / Caldwell at (208) 466-5000 is ready to help homeowners with fire damage 24/7 and use their equipment and expertise to make it, “Like it never even happened.”

For more about Caldwell click here.

SERVPRO Says to Nampa Property Owners--When Water Damage Occurs--Call Us!

12/16/2019 (Permalink)

thermal imaging screen pointed at a house Water Causing Damage in Nampa Homes Cannot Hide from SERVPRO

Mitigating Closet Water Damage in a Nampa Home

Water damage is one of the most common disaster occurrences in any home and can be exceptionally costly in areas like bedroom closets and other storage areas. While carpet and pad can usually dry within 24 to 48 hours of minor incidents, mold can also proliferate in that much time, which can create further damage and potential structural issues.

If your Nampa residence has suffered water damage, SERVPRO technicians can be at your home within hours of your call to restore your home to a preloss condition. This crew is available 24 hours a day, seven days a week, 365 days a year to address disasters quickly. SERVPRO works with homeowners and insurance adjusters alike to restore structures and salvage possessions when it is safe and feasible to do so.

Minimizing Damage to Closet Items
?    Allow clothing, linens, and other items to dry completely before storing. Ensure that these possessions are clean to minimize the risk of mold and mildew. Allow air to circulate by not packing items too tightly.
?    Keep the door closed if the room is in a high humidity area like a bathroom, especially after using the shower.
?    If you notice odors in your closet, keep the door open as much as possible. Air out your closets periodically by removing items before thoroughly cleaning and drying the closet.
?    Use vinyl-coated wire shelving to improve air circulation. Keep shoe boxes and storage materials on wire shelves rather than on the floor to prevent trapping moisture.
?    Use a low-hanging, low-wattage light source. This type of lighting adds heat to the environment. To maximize safety, make sure that this light source is kept away from flammable items.

How SERVPRO Can Help
When a SERVPRO team comes to your home after a disaster, technicians can begin by measuring moisture levels in flooring and walls with both penetrating non-penetrating moisture sensors and meters. If there is moisture present behind walls and baseboards, they can also use infrared cameras. Tools like Thermo-hygrometers are used to measure relative humidity and determine drying goals. If your carpet has been affected by closet water damage, technicians can use portable, back-mounted extractors to thoroughly remove water and prepare the area for drying with centrifugal air movers and industrial-grade dehumidifiers.

SERVPRO of Nampa / Caldwell can ensure that your home looks, "Like it never even happened." Call (208) 466-5000 for cleanup you can count on every time.